Car & Automotive
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Form Approved: OMB No. 2127-0008; Expires 08/31/2021
COMPLETE this 5-step form — it takes about 5 minutes, and have the following information handy:
Start the Form
Note: The review and investigation process MAY take a long time, but don’t worry–you will be notified if there is a recall.
Paperwork Reduction Act Burden Statement: A Federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with, a collection of
information subject to the requirements of the Paperwork Reduction Act
= Required fields will be indicated.
If you need assistance with filing your vehicle safety complaint, please contact the Vehicle Safety Hotline
(Toll-Free: 1-888-327-4236 / Hearing Impaired (TTY): 1-800-424-9153).
NOTE: If you do not have a VIN or the make, model, or model year shown does not match that of your vehicle, please contact the Vehicle Safety Hotline (Toll-Free: 1-888-327-4236 / Hearing Impaired (TTY): 1-800-424-9153) for assistance with filing your vehicle safety complaint.
Vehicle Identification Number
Decode your VIN
We could not decode your VIN at this time. Please type your Vehicle’s Make, Model and Model Year below.
Please enter Invalid or Non-Decodable VIN
Error: Please enter the actual Invalid or Non-Decodable VIN !!!
Enter your vehicle make, model and model year separated by spaces (e.g., make model year). After three characters, possible matches may be shown and can be selected to complete your entry.
NOTE: The vehicle you enter below may not be in our system. Please verify the spelling and make any changes needed before continuing with the form.
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected?
In your own words, tell us what happened.
WARNING: This description, exactly as you enter it, may appear in a public NHTSA database. Do not include any personal information (name, street/email address, phone number, social security/driver license number, Vehicle Identification Number (VIN), etc.).
NOTE: When describing what happened with your vehicle, tell us specifically if the vehicle was stationary, in motion, on a city street or a highway, turning,
Upload a photo or other documentation
NOTE: Keep your records handy should we need to contact you for more information.
When did this happen?
Please verify that you are not a robot.